I am a Reader in Information Systems at the University of Sussex and a Subject Group Lead for the Operations and Technology Management Group in the Department of Management.
Background
My background is in organisation studies, information systems and Science and Technology Studies (STS). I am generally interested in the ways in which digital technology is implicated in discourses about organisational change specifically in the context of healthcare. Specifically, I am interested in understanding how digital technology shapes professionals’ work and identity (e.g. doctors, nurses, community pharmacists etc.) as it challenges their power and authority. I also study the ways in which technology generates new forms of work – for instance moderation work – in the healthcare platform economy.
I am currently involved in two research projects that look into how digitalisation produces discourses about health citizenship and patient activism. I examine these questions in two non-profit health platforms, Care Opinion and MedicineAfrica.
Research interests
- Digital health citizenship and activism
- Moderation work in the health platform economy
- The role of health platforms in the generation of social value
Research articles
Chamakiotis, P., Petrakaki, D. & Panteli, N. (2021). Creating social value in online communities through digital activism. Research Outreach. https://researchoutreach.org/articles/creating-social-value-online-communities-digital-activism/
Chamakiotis, P., Petrakaki, D. & Panteli, N. (2021) Social value creation through digital health activism in an online health community. Information Systems Journal, 31(1), pp. 94-119. https://doi.org/10.1111/isj.12302
Chamakiotis, P., Panteli, N. & Petrakaki, D. (2020). ‘The hidden mechanisms for online community growth’. LSE Business Review https://blogs.lse.ac.uk/businessreview/2020/12/17/the-hidden-mechanism-for-online-community-growth/
Petrakaki, D., Hilberg, E. and Waring, J. (2018) Between empowerment and self-discipline: governing patients’ conduct through technological self-care. Social Science and Medicine, vol.213, pp.146-153
Petrakaki, Dimitra (2018) ‘Re-locating Accountability through Technology: From Bureaucratic to Electronic Ways of Governing Public Sector Work’. International Journal of Public Sector Management. vol.31, no.1., pp.31-45
Dr Dimitra Petrakaki presents at a workshop on ‘Digital health platforms and the future of work’ held at the University of Bristol
Dimitra presented on 03 March in Bristol.
Planned Research working papers and delivery date
Social value creation and digital patient activism (March, 2020)
Digital health citizenship (June, 2020)
Moderation work as care work (March 2021)