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Digit researchers author new policy studies on jobs in quick commerce
Digit researchers have produced two new policy studies exploring work in the emerging quick commerce sector. The studies were commissioned by the Foundation for European Progressive Studies and Uni Europa.
There is a robot doing my job! Am I doomed?
What happened to the revolutionary retail model of unmanned supermarkets introduced by Chinese tech giant Alibaba?
Digit researchers present at the American Sociological Association Annual Meeting
They participated in a special session discussing ‘The Future of Retail Work: Power and Voice after the E-commerce Revolution and the Pandemic’.
Digital Technology Implementation in US Retail Stores: Trends, Potentials, and Contingencies
The retail sector, long a laggard in technology adoption, has in recent years greatly accelerated its implementation of digital technologies. This shift includes pivoting to e-commerce but extends beyond that: As one indicator, in fall 2021 retail was “poised to overtake banking as the top spender on artificial intelligence” [...]
Retail employment and automation: good or bad for jobs?
How will investment in technologies such as robotics, tracking technologies and Artificial Intelligence affect employment in the retail sector?
Rapid recruitment in retail: Leveraging AI in the hiring of hourly paid frontline associates during the Covid-19 Pandemic
Abstract Increased demand due to the Coronavirus pandemic created the need for Walmart to onboard tens of thousands of workers in a short period. This acted as a catalyst for Walmart to bring forward existing plans to update the hiring system for store-level hourly paid associates in its US [...]
Innovation Work Chains in US Retail: Automation, Tracking and AI Adoption during the COVID-19 pandemic
Abstract The 2020 global pandemic led to record grocery sales and significantly accelerated the adoption of online retail services. This trend is expected to grow as mainstream retailers aim to keep up with the speed of delivery from ‘digitally native’ competitors and changing consumer expectations. Technological innovation is being [...]
Digit researchers present findings at CIPD conference
Digit Research Fellow Dr Wil Hunt discussed research exploring the use of AI-assisted technology in the hiring system of a large retail firm.
‘Walsmart’: when AI hits the shop floor
A new AI-hiring system at Walmart was designed to speed up recruitment and reduce bias, but would hiring managers be willing to put their faith in the AI to choose the right person for the job?
Can digital resale clothing platforms provide a stable income for young people in the UK?
Some online marketplaces emphasise environmentally sustainable and inclusive practices but does this translate into material differences in the nature of work?