Does AI chatbot make a good colleague at work?
Much of the focus on AI technology in the workplace has centred on whether it is replacing humans or not—but what happens when employees are asked to work alongside AI-based systems?
Robots at the Gates? Robotic Process Automation, Skills and Institutions in Knowledge-Intensive Business Services
Abstract Against the backdrop of the fourth industrial revolution, this paper examines the emergence of Robotic Process Automation (RPA) as one of the new technologies that are shaping the future of work and reconfiguring sectoral business and innovation systems and models. It discusses how the institutional context can potentially [...]
Robots at the Gates? Robotic Process Automation, Skills, and Institutions: The Case of Financial Services in the UK and Germany
This Innovation Fund project investigates the impact of robotic process automation technology on workers’ employment and skills in knowledge-intensive services, such as financial services.
Exploring Inequalities in Platform-Based Legal Work
The aim of this chapter is to examine the neglected area of platform work and inequalities. Drawing on Acker’s theoretical frame of inequality regimes, this study investigates whether platform work reproduces and/or augments inequalities. Extant research on platforms has focused predominantly on lesser-skilled work based on repetitive transactions; in [...]
Is Law Computable? Critical Perspectives on Law and Artificial Intelligence
What does computable law mean for the autonomy, authority, and legitimacy of the legal system? Are we witnessing a shift from Rule of Law to a new Rule of Technology? Should we even build these things in the first place? This unique volume collects original papers by a group [...]