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China’s Regulations on Algorithms
On 1 March 2022, China’s Regulations on the Administration of Internet Information Service Recommendation Algorithms entered into effect. The new Chinese provisions, consisting of 35 brief articles, constitute a sweeping and comprehensive effort to regulate the use of ‘algorithmic recommendation services’ across society – addressing spheres ranging from news and social [...]
There is a robot doing my job! Am I doomed?
What happened to the revolutionary retail model of unmanned supermarkets introduced by Chinese tech giant Alibaba?
Does AI chatbot make a good colleague at work?
Much of the focus on AI technology in the workplace has centred on whether it is replacing humans or not—but what happens when employees are asked to work alongside AI-based systems?
Researching AI video interviews from a human perspective
How are AVIs perceived by young job-seekers and do they contribute to an extra level of anxiety within the job seeking process?
Hope, tolerance and empathy: employees’ emotions when using an AI-enabled chatbot in a digitalised workplace
Information Systems research on emotions in relation to using technology largely holds essentialist assumptions about emotions, focuses on negative emotions and treats technology as a token or as a black box, which hinders an in-depth understanding of distinctions in the emotional experience of using artificial intelligence (AI) technology in [...]
Retail employment and automation: good or bad for jobs?
How will investment in technologies such as robotics, tracking technologies and Artificial Intelligence affect employment in the retail sector?
Rapid recruitment in retail: Leveraging AI in the hiring of hourly paid frontline associates during the Covid-19 Pandemic
Abstract Increased demand due to the Coronavirus pandemic created the need for Walmart to onboard tens of thousands of workers in a short period. This acted as a catalyst for Walmart to bring forward existing plans to update the hiring system for store-level hourly paid associates in its US [...]
Measuring the impact of AI on jobs at the organization level: Lessons from a survey of UK business leaders
Advances in artificial intelligence (AI) have reignited debates about the impact of technology on the future of work, raising concerns about massive job losses. However, extant evidence is beset by methodological limitations. The majority of studies are either (1) based on modelling predictions, underpinned by subjective judgements or (2) [...]
Digit researchers present findings at CIPD conference
Digit Research Fellow Dr Wil Hunt discussed research exploring the use of AI-assisted technology in the hiring system of a large retail firm.
‘Walsmart’: when AI hits the shop floor
A new AI-hiring system at Walmart was designed to speed up recruitment and reduce bias, but would hiring managers be willing to put their faith in the AI to choose the right person for the job?