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Furloughing and the Coronavirus Job Retention Scheme in the UK: Managers’ experiences and perspectives
We report initial findings from a unique survey of managers on the practice of furlough, their experiences of the Coronavirus Job Retention Scheme (CJRS), and workplace change during the Covid-19 pandemic. The study draws on an online survey of managers in the UK with responsibility for staffing (HR managers, [...]
The digitalisation of service work: A comparative study of restructuring of the banking sector in the United Kingdom and Luxembourg
The article compares the process of digitalisation and outcomes from work restructuring in two banks from the United Kingdom and Luxembourg. The banking sectors in both countries have been challenged by digitalisation pressures such as online and mobile banking, pressures from ‘Fintech’ banks, and the automation of back-office operations. [...]
Crowdwork as an elevator of human capital – a Sustainable Human Development perspective
Work is a key element in the UN Sustainable Development Goals (SDGs). Crowdwork is a new way of working defined as a paid, digital platform-enabled form of work based on crowdsourcing model. Previous research on crowdwork narrowly considered its direct and immediate economic impact on individual workers overlooking its [...]
What matters more for employees’ mental health: job quality or job quantity?
Recent debates about whether the standard full-time working week (35–40 h) can be replaced by a shorter working week have received extensive attention. Using 2015 European Working Conditions Survey data, this study contributes to these debates by exploring the relationships between job quantity, job quality and employees’ mental health. [...]
Towards a human-centred business and economic model? Megatrends and human resources management in China
Although HRM in China is often considered to be at a rudimentary stage, a number of leading firms have been quite innovative in developing HRM practices as part of their strategy to attract and retain talented staff and enhance organizational competitiveness. This chapter outlines some of the developments in [...]
Digitalised management, control and resistance in platform work: a labour process analysis
The era of platform work has presented employment researchers with a number of challenges. In this chapter, we focus on conceptual and theoretical issues; specifically, the problem of how best to understand platform worker contestation and resistance. To do this, we develop an application of labour process theory (Braverman [...]
Internet Platform Employment in China : Legal Challenges and Implications for Gig Workers through the Lens of Court Decisions
We aimed to examine court rulings on disputes between network platforms and labour providers in order to understand the nature of the employment relations and the broader consequences for society as a whole. We addressed two questions : What is the attitude and role of the courts in resolving disputes [...]
After-hours connectivity management strategies in academic work
Emerging literature has identified a range of strategies that professionals develop in order to manage after-hours connectivity to work, but it has largely treated those strategies as being independent from each other. Existing research has not captured the dynamic nature of connectivity or how this may facilitate the redrawing [...]
Reimagining e-leadership for reconfigured virtual teams due to Covid-19
Driven by an unexpected transition into virtual working worldwide as a result of the Coronavirus disease 2019 (Covid-19) pandemic, in this paper, we examine the extent to which existing knowledge from the literature on virtual teams (VTs) spanning two decades can be used to inform how leadership can be [...]
Music creators’ earnings in the digital era
In recent years, hundreds of online sources, in mainstream and independent outlets, blogs and social media have debated issues concerning the earnings of musicians in ‘the digital era’. As we show in this report, a particularly controversial issue has been the level of earnings that musicians can achieve in a [...]