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Delivering flexible working in practice: an agile approach

Summary In the UK, up to 4 million working adults have some form of flexi-time arrangement, and around 40% of working adults work from home at least once a week (ONS, 2023; Statista, 2022). The new Employment Relations (Flexible Working) Act aims to further improve workers’ access to [...]

Getting the goods: Trade unions and the strategy in the quick-commerce sector

The rise of quick-commerce (q-commerce) platforms has reshaped the retail industry, posing new challenges for trade unions. This policy study examines q-commerce, which promises super-fast delivery of groceries, often under 30 minutes, and its potential threats to established collective bargaining patterns and trade union strongholds in bricks-and-mortar retail. Drawing [...]

China’s Regulations on Algorithms

On 1 March 2022, China’s Regulations on the Administration of Internet Information Service Recommendation Algorithms entered into effect. The new Chinese provisions, consisting of 35 brief articles, constitute a sweeping and comprehensive effort to regulate the use of ‘algorithmic recommendation services’ across society – addressing spheres ranging from news and social [...]

Digital Poverty in the UK

As every aspect of life – from job seeking to health care – moves online, digital connectivity is a daily necessity, not a luxury. Against the backdrop of the UK’s worst cost of living crisis in 40 years, discussions about fuel and food poverty are now joined by a [...]

Promoting the creation of an inclusive workplace

During the COVID-19 pandemic, home-working increased rapidly in the UK, with 46% of working adults working from home by April 2020, and with 36% still continuing to remote work two years later. (1,2) Employers are thus keen to accrue the benefits of remote working including staff well-being, and productivity [...]

A global analysis of worker protest in digital labour platforms

This paper presents findings from the Leeds Index of Platform Labour Protest, a database of platform worker protest events around the world which gathers data from online news media reports and other online sources. For the period January 2017 to July 2020, we identified 1,271 instances of worker protest [...]

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