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Digitalised management, control and resistance in platform work: a labour process analysis
The era of platform work has presented employment researchers with a number of challenges. In this chapter, we focus on conceptual and theoretical issues; specifically, the problem of how best to understand platform worker contestation and resistance. To do this, we develop an application of labour process theory (Braverman [...]
COVID-19 and the uncertain future of HRM: furlough, job retention and reform
The article argues that job retention should be a central aim and practice of human resource management (HRM). Set against the global COVID-19 crisis, theoretical insights are drawn from strategic HRM planning and the economics of ‘labour hoarding’ to consider the potential benefits of workforce furloughing. Furlough has been [...]
Adapting social protection to the needs of multiple jobholders in Denmark, the United Kingdom and Germany
Working in two or more jobs at the same time creates special needs in terms of social security that differ from those of standard dependent employees or the self-employed. To investigate how well social security systems adapt to multiple jobholders we examine three case studies of countries with different [...]
HRM and the COVID-19 pandemic: How can we stop making a bad situation worse?
This provocation argues that the COVID-19 pandemic has exposed deep labour market inequalities. Partially underpinning these inequalities are human resource management (HRM) theories and practices which encourage and legitimise the commodification of labour. Workers whose jobs have been commodified have suffered disproportionately during the pandemic. While HRM is not [...]
Agile Working and Well-Being in the Digital Age
Within the digital era, agile working is imperative for organisations and workers to meet the needs of customers, service-users and ever-changing markets. This needs to be achieved whilst meeting goals of effectiveness and well-being. In this book, state-of-the-art theory is used to understand how to optimise agile working by [...]
Social value creation through digital health activism in an online health community
The study explores how online health communities produce social value by uniting individuals under a common purpose, to advance healthcare in post‐conflict states. We selected MedicineAfrica – a digital platform known for creating social value by providing medical education in regions with under‐resourced healthcare systems – and drew on [...]
‘Bias in, Bias out’: gender equality and the future of work debate
The future of work debate is cast with the certainty that technology-driven change is inevitable as numerous pundits profiteer from predicting the future. Among the many books, conferences, workshops and consultancy reports, there is a notable silence regarding the impact on gender. The aim of this article is to present [...]
Work in the Digital Age: Challenges of the Fourth Industrial Revolution
Is it possible for progressives to present a vision of the future of work that harnesses the power of technology, but puts people at its heart? A comparative project by Max Neufeind (Das Progressive Zentrum), Jacqueline O’Reilly (University of Sussex) and Florian Ranft (Policy Network) sheds light on the impact [...]
The Social Protection of Workers in the Platform Economy
This study investigates the social protection of workers in the platform economy at the request of the European Parliament’s Employment and Social Affairs Committee. The report reviews literature and previous research on the platform economy with the aims of defining it and developing a typology for understanding its nature. [...]