Digital Futures at Work Research Centre
Digital Futures at Work Research Centre


Creating social value in online communities through digital activism

Online health communities bring together patients, caregivers, clinicians, researchers, academics and commerce, including the pharmaceutical industry. These digital platforms focus on common interests such as a particular disease, research, therapies or campaigning to influence policy and funding. Research has revealed that online health communities can reduce regional health disparities and health capability gaps while generating social value for community members and their regions. The literature does not explain, however, how these online health communities actually generate social value. Research being carried out by Dr Petros Chamakiotis, Associate Professor of Management at ESCP Business School, Dr Dimitra Petrakaki, Reader in [...]

2021-09-21T14:51:09+01:0014 April 2021|

Digital automation and the future of work

Modern capitalist economies are witnessing a period of rapid technological progress. Developments in digital technologies, inclusive of artificial intelligence (AI), are predicted by some at least to create the potential for a great reduction in the volume of work. Others see scope for digital technologies to transform the quality of work. This report addresses the nature, scope and possible effects of digital automation. It reviews relevant literature and situate s modern debates on technological change in historical context. It identifies threats to job quality and an unequal distribution of the risks and benefits associated with digital automation. It also [...]

2021-03-08T18:17:01+00:008 March 2021|

Agile Working and Well-Being in the Digital Age

Within the digital era, agile working is imperative for organisations and workers to meet the needs of customers, service-users and ever-changing markets. This needs to be achieved whilst meeting goals of effectiveness and well-being. In this book, state-of-the-art theory is used to understand how to optimise agile working by addressing key issues around personality, team-working and management. The authors define the concept of agile working and unpack often-misunderstood terms associated with this, such as remote working and telework. The book explores the well-being consequences of agile work including sedentary behaviours, digital distraction, and digital resistance before offering insights for [...]

2021-02-09T10:38:10+00:009 February 2021|

Emotional Labour and the Autonomy of Dependent Self-Employed Workers: The Limitations of Digital Managerial Control in the Home Credit Sector

Changes to the labour process in the home credit sector have exposed the industry’s agency workforce to increased levels of digital managerial control through the introduction of lending applications and algorithmic decision-making techniques. This article highlights the heterogeneous nature of the impact of digitalisation on the labour process and worker autonomy – specifically, in terms of workers’ engagement in unquantified emotional labour. By considering the limitations of digital control in relation to qualitative elements of the labour process, it becomes evident that emotional labour has the scope to be a source of autonomy for dependent self-employed workers when set [...]

2021-01-27T12:55:54+00:0017 January 2021|

The hidden mechanisms for online community growth

We live in an era of social media and online communities where much of what used to happen face to face has moved online. Even more so in the context of the COVID-19 crisis. How relevant are existing management theories within this new context? Can we simply mimic traditional management practices or do we need to modify them (or even discard them)? Online communities constitute one such example of an online space where individuals from around the world get together to exchange knowledge and experiences around an issue of interest. It is widely believed that the success of an [...]

2021-04-14T16:48:42+01:0017 December 2020|

Is Law Computable? Critical Perspectives on Law and Artificial Intelligence

What does computable law mean for the autonomy, authority, and legitimacy of the legal system? Are we witnessing a shift from Rule of Law to a new Rule of Technology? Should we even build these things in the first place? This unique volume collects original papers by a group of leading international scholars to address some of the fascinating questions raised by the encroachment of Artificial Intelligence (AI) into more aspects of legal process, administration, and culture. Weighing near-term benefits against the longer-term, and potentially path-dependent, implications of replacing human legal authority with computational systems, this volume pushes back [...]

2021-01-27T13:01:42+00:0026 November 2020|
Book cover

Blockchain and Supply Chain Logistics: Evolutionary Case Studies

This book introduces blockchain technology applications in supply chains. Blockchain is a relatively new tool, nevertheless, there have been considerable advances over the last five years, and blockchain is now poised to revolutionize the conventional supply chains with the offering of accountability and quality to the wider complex supply networks. Based on literature reviews and original research, this book serves as an essential introduction to blockchain and its applications in supply chain. The unique features of the book are empirical studies to demonstrate the application of blockchain technology in food, healthcare, manufacturing, transportation and retail sectors. Each chapter includes [...]

2021-10-06T15:57:10+01:006 October 2020|

Food supply chain in the era of Industry 4.0: blockchain technology implementation opportunities and impediments from the perspective of people, process, performance, and technology

The prevention of food loss throughout the supply chain, including manufacturers, has become a major challenge for a number of organisations. In addition, consumers are also increasingly interested in the authenticity of food and want to ensure that they receive the right quality of food. To address this issue, there is a need for reliable and robust tools to be available in the Industry 4.0 era that can trace the food throughout the supply chain from the farm through processing until it reaches the customer and, thus, ensure transparency. Using the people, process, and technology (PPT) model, this paper [...]

2021-10-06T11:27:11+01:006 September 2020|

Power, Politics and Influence at Work

This book explores how power operates in workplace settings at local, national and transnational levels. It argues that how people are valued in and out of work is a political dynamic, which reflects and shapes how societies treat their citizens. Offering vital resources for activists and students on labour rights, employment issues and trade unions, this book argues that the influence workers can exert is changing dramatically and future challenges for change can be positive and progressive. Access book

2021-01-27T12:58:09+00:001 August 2020|
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