Discussions focused on applications and challenges of AI within the HR domain, the consequences for HR tasks and responsibilities, the required skills and knowledge, and the influence on value creation by HR professionals.
This paper reports the main findings from a survey on gender inequalities in digital literacy, use, and access among youth (18-25 years) in three parts of India – Delhi, Uttar Pradesh, and Bihar. In addition to gender, the survey was attentive to other inequalities too in its enquiry about [...]
Information Systems research on emotions in relation to using technology largely holds essentialist assumptions about emotions, focuses on negative emotions and treats technology as a token or as a black box, which hinders an in-depth understanding of distinctions in the emotional experience of using artificial intelligence (AI) technology in [...]
The retail sector, long a laggard in technology adoption, has in recent years greatly accelerated its implementation of digital technologies. This shift includes pivoting to e-commerce but extends beyond that: As one indicator, in fall 2021 retail was “poised to overtake banking as the top spender on artificial intelligence” [...]
In information systems (IS) research, top management support is typically seen as an exclusively positive phenomenon that is key to any successful digital transformation including IS implementation and associated organizaational, operational and startegic chnage. . Surprisingly, this view contrasts with the findings of organization studies research, which reveal a [...]
Work is a key element in the UN Sustainable Development Goals (SDGs). Crowdwork is a new way of working defined as a paid, digital platform-enabled form of work based on crowdsourcing model. Previous research on crowdwork narrowly considered its direct and immediate economic impact on individual workers overlooking its [...]
Research on crowdwork in developing countries considers it precarious. This reproduces its Western conceptualisation assuming that crowdworkers in developing countries imitate their Western counterparts, without close examination of their experiences and responses to work conditions. This study breaks this epistemological terra nullius to pursue an in-depth examination of workers’ [...]