Retail employment and automation: good or bad for jobs?
How will investment in technologies such as robotics, tracking technologies and Artificial Intelligence affect employment in the retail sector?
Innovation Work Chains in US Retail: Automation, Tracking and AI Adoption during the COVID-19 pandemic
Abstract The 2020 global pandemic led to record grocery sales and significantly accelerated the adoption of online retail services. This trend is expected to grow as mainstream retailers aim to keep up with the speed of delivery from ‘digitally native’ competitors and changing consumer expectations. Technological innovation is being [...]