Work by two Digit researchers on digitalisation in retail informed discussions at a recent meeting of the International Labour Organization (ILO) in Geneva, Switzerland from 25 to 29 September.
The meeting brought together representatives from governments, employers and workers in the retail sector to discuss opportunities and challenges for the future of work in retail and commerce in the context of digitalisation as a vehicle to ensure a human-centred economic recovery, particularly following the challenges posed by the COVID-19 pandemic.
The meeting’s advance report, ‘The future of work in retail: Digitalization as an engine for sustainable economic recovery and decent work’, cited work by Digit researchers Dr. Wil Hunt and Dr. Steve Rolf. You can read the advance report here.
Read the paper cited by the ILO, ‘Artificial intelligence and automation in retail: benefits, challenges and implications (a union perspective)’, here.
Find out more about the meeting, including full access to the advance report and the recommendations that emerged, on the ILO’s website.